Great customer service skills can be developed with time and practice. HRD Facilitator Todd E. Bradley explains how to provide better customer service to internal and external customers of MSU and why providing good customer service is so crucial.Continue Reading… Customer Service at MSU Tips
Author: MSU Human Resources
Events Round-Up 3/25 to 3/31
Here are some events happening in the next week that may be of interest to MSU faculty and staff. Please visit the links for more information. Many events require registration.
Monday, March 25
Jeremy Rifkin: President, Foundation on Economic Trends, 7:30 p.m., Wharton Center
Tuesday, March 26
Desire2Learn Communication, 9 a.m. – 10 a.m., Main Library Red Cedar Room (E110)
Office 2010 New Features, 9 a.m. – 4 p.m., 210 Computer Center
Desire2Learn Customization, 10:30 a.m. – 11:30 a.m., Main Library Red Cedar Room (E110)
Wednesday, March 27
MSU Moves Me Walk on Wednesdays!, 12:15 p.m., 4 Different Locations
Desire2Learn Getting Started, 1 p.m. – 4 p.m., Main Library Red Cedar Room (E110)
Thursday, March 28
Sir James Galway: Legacy Tour, 7:30 p.m., Wharton Center
Friday, March 29
Experience the Beatles with RAIN, 8 p.m., Wharton Center
Saturday, March 30
Gateway to Infinity, 8 p.m., Abrams Planetarium
Sunday, March 31
Job of the Week 3/22/13
This week we’re highlighting an Office Assistant III position with the MSU College of Human Medicine (Posting 7512). Some of the duties of the position include providing administrative support to the Senior Associate Dean, faculty and administrative staff of the Office of Affairs and Development; assisting with the oversight and processing of reappointment, promotion, and tenure forms and reports for the College; scheduling and arranging seminars, meetings, and on- and off-campus conferences; compiling information for databases and generating reports; interpreting information and assisting in the basic operational function of the unit; preparing, editing and updating presentations; attending meetings and taking minutes; maintaining faculty, directors and unit calendars; making travel arrangements, preparing travel authorization and reimbursement; voucher processing; and other duties as assigned. The position will be required to travel to Grand Rapids at least one to two days per week.

For a complete description of this position, and to view all of our current postings, please go to www.jobs.msu.edu and select Support Staff under the Fast Jobs Search.
Spring cleaning your electronics
Spring is time to start clean in so many ways; don’t forget your electronic tools and toys in your cleaning rituals. While you don’t ever want to use your regular vacuum on sensitive electronics or run your keyboard through the dishwasher, there are some tools that you can use safely. Microfiber cloths are great for dusting and canned air is invaluable for blowing out the debris.
Keyboards
We really do not want to know what is on that keyboard that we touch probably hundreds of times a day. Cleaning a regular keyboard is relatively easy. First, turn off your computer and detach the keyboard cable, then turn the keyboard over and shake to dislodge loose particles. Depending on how long it has been since you did this, you may need a broom to clean up that mess! If you are cleaning a laptop keyboard, skip the shaking part and use canned air to blow out particles. You can clean the keys with a cotton swab moistened with isopropyl alcohol – use as little liquid as possible. And never spray or pour liquid onto the keyboard or any other component.Continue Reading… Spring cleaning your electronics
Thank You MSU Horticulturists!
Ever take a stroll through a garden and become inspired and amazed at its beauty? If you’ve ever walked through the MSU Horticulture Demonstration Gardens you may have noticed how beautiful they are and it’s all thanks to the MSU Horticulturists.

MSU’s campus boasts several wonderful demonstration gardens such as the The Judith A. DeLapa Perennial Garden, The Amien Carter Annual Gardens, The Michigan 4-H Children’s Garden and many others. Horticulturists at MSU work year-round to arrange and maintain the gardens.Continue Reading… Thank You MSU Horticulturists!
Events Round-Up 3/19 to 3/24
Here are some events happening in the next week that may be of interest to MSU faculty and staff. Please visit the links for more information. Many events require registration.
Tuesday, March 19
TurnItIn, 9 a.m. – 11:30 a.m., Main Library Red Cedar Room (E110)
Google: Drive and Docs, 1:30 p.m. – 4:30 p.m., 216 Bessey Hall
Wednesday, March 20
Essential Skills For Leadership, 8:30 a.m. – 4:30 p.m., Suite 10, Nisbet Building
Thursday, March 21
Navigating Manager Self Service, 8:30 a.m. – 11 a.m., Suite 10, Nisbet Building
End The Office Clutter and E-Overload, 8:30 a.m. – 11:30 a.m., Suite 10, Nisbet Building
Desire2Learn Getting Started, March 21, 9 a.m. – noon, Main Libr Red Cedar Room (E110)
Friday, March 22
Kripalu Yoga, 12:10 p.m. –12:50 p.m., IM Circle Dance Studio
One World, Many Stories, 5:30 p.m. – 6:00 p.m., Red Cedar Elementary
Acting Company: Of Mice of Men, 8 p.m., Wharton Center
Saturday, March 23
Satrang 2013: Silsila, 6:30 p.m., Wharton Center
Sunday, March 24
2013 Annual Apparel and Textile Design Fashion Show, 7 p.m., Wharton Center
Job of the Week 3/15/13
This week we’re highlighting an Administrative Assistant II/S position with MSU Physical Plant (Posting 7474). This position will create and maintain construction project information for Engineering and Architectural Services in FAMIS/SKIRE, such as estimate/design status letters, preliminary cost assessments, project requests, and utility shutdown notices. The position also will: create and verify accounting information reports; account reconciliation; create and run numerous accounting/budget reports; act as a fiscal officer and will create disbursement vouchers; approve invoices/requisitions/purchase order amendments; schedule meetings; perform various other duties, including supervising two full-time employees and two students; serve as an Administrative Assistant to the Office of Engineering and Architectural Services at MSU Infrastructure Planning and Facilities; collect, interpret, analyze, and audit construction documentation; maintain the records of departmental projects, functions, or events; conduct research on assigned projects/events and for the development of new projects; assist in monitoring contracts and agreements in order to ensure that provisions are met; assist in developing and implementing policies and procedures.
For a complete description of this position, and to view all of our current postings, please go to www.jobs.msu.edu and select Support Staff under the Fast Jobs Search.
RS&GIS Enhances MSU Experience
Michigan State University’s Remote Sensing and Geographic Information System (RS&GIS) integrates innovative, high-quality geospatial technology services with MSU’s campus to bring you campus-related applications. These applications can enhance your MSU experience by providing resourceful and innovative approaches to exploring campus.
One of the applications offered through RS&GIS is the Walking Loops. This application provides you with many different-length paths for exploring MSU’s campus and exercising! The application highlights the locations of public art pieces on the loops for your enjoyment; it also provides emergency phone locations for your safety. In cooperation with MSU Health4U Program, RS&GIS provides downloadable PDFs of the walking loops to serve as maps for your tours around campus.Continue Reading… RS&GIS Enhances MSU Experience
Go Green and Recycle with Free Office Clean-Outs!
“Go Green,” means recycling and that’s exactly what MSU is doing with their participation in RecycleMania. RecycleMania is an eight-week competition between different universities in the United States, created to find out which college can collect and recycle the most trash and to promote waste reduction. The competition runs from Feb. 3 to March 30, 2013 and is being led at MSU by the MSU Recycling Center.
MSU’s participation in RecycleMania is one component of the college’s larger campaign for campus sustainability, which includes: clean and affordable energy, access to education and to safe food and water supplies, improved health, less work and more efficiency. The MSU Recycling Center focuses on reusing as many items as possible to reduce the amount of waste that enters landfills. Continue Reading… Go Green and Recycle with Free Office Clean-Outs!
Events Round-Up 3/11-3/17
Here are some events happening in the next week that may be of interest to MSU faculty and staff. Please visit the links for more information. Many events require registration.
Monday, March 11
Tuesday, March 12
Certified Human Resources Specialist, 8: 30 a.m. – 5 p.m., 10 Nisbet BuildingÂ
Symphony Band, 7:30 p.m., Cobb Great Hall, Wharton Center
Wednesday, March 13
Hurricane Sandy Benefit Talent Show, 8 p.m. to 11 p.m., Conrad Hall
Thursday, March 14
Lansing Home and Garden Show, 3 p.m. – 9 p.m., MSU Pavilion
Wind Symphony, 7:30 p.m., Cobb Great Hall, Wharton CenterÂ
Friday, March 15
Noontime Concert Series, 12 p.m. – 1 p.m., MSU Union Food Court Featuring Daniel Bowron
Harnessing the Power of Office Politics, 8:30 a.m. – noon, 10 Nisbet Building
Lansing Home and Garden Show, noon – 9 p.m., MSU Pavilion
Garden of Joy, 8 p.m., Pasant Theatre (Friday and Saturday)
Saturday, March 16
MSU Tower Guard’s 13th Annual Shamrock 5K Run-Walk-Roll, 11 a.m., Conrad Hall
Lansing Home and Garden Show, noon – 9 p.m., MSU Pavilion
Sunday, March 17
Lansing Home and Garden Show, 10 a.m. – 9 p.m., MSU Pavilion